My organization culture

My organization culture

Running head: HEALTHCARE 1

HEALTHCARE 3

Healthcare

Yahima Montero

Chamberlain University

NR 534 Weeek 5

Healthcare

The Analysis

The paper explores and analyses how the culture and climate of at my workplace, Cleveland Hospital influence the provision of quality care services. The creation of a sustainable healthcare work environment in which workers and patients feel engaged, loyal, and satisfied remain as priorities of any organization. My organization culture makes the broader construct that covers every aspect of employees at work. The climate within the organization involves our shared perceptions among employees on the organization’s procedures, practices, policies, and the nature of the rewarding system. The summary of the assessment findings on my organization’s physical environment, organizational power and structure, social environment, environmental safety, professional and personal support, organizational communication, and organizational taboos form the critical aspects of the paper.

Cleveland Hospital Organizational Culture and Climate Analysis

Summary of Assessment Findings

Physical Environment: How I experience the work environment at any given time, how it feels to work in the organization and to perform in the organization’s culture influences my mood. Within the facility, families visiting their patients have a well-furnished waiting bay with television in which they first rest before being allowed to see their patients. Those with cars can access marked parking lots that are enough. Since the organization is Christian-based, it has a chapel in which patients’ families can gather and pray for their loved ones undergoing medical treatment.

Environmental Safety: As workers, we share values and beliefs that influence our behavior within the organization. It is through these share aspects in which the organization has identified to provide safety measures since the organization believes that healthy workers are essential assets in performance. As a result, environmental safety measures such as safety stickers on elevators, stairwells, passageways, and hallways are maintained. These stickers remind workers and other people that safety at the workplace is critical and that they should observe safety measures.

Social Environment: The organization has maintained its annual event at the end of the year in which all workers and other senior employees converge to celebrate the achievements of that year. These internal social events have helped in strengthening interdepartmental socialization and making the organization one big family. As a result, the shared assumptions, values, and beliefs of the organization get enhanced to propel the achievement of goals and realization of the vision.

Organizational Power Structure: Board of directors manages the facility. The executive management of the organization oversees daily operations. The chief executive officer remains the top boss responsible for all activities that go into a hospital (Ramos, Franco-Crespo, González-Pérez, Guerra, Ramos-Galarza, Pazmiño, & Tejera, 2019). The hospital has departments headed by chief nursing officers, chief medical manager, chief financial officers, and chief information managers. These officers discharge their power in their respective departments but follow the chain of command. The hospital department administrators report to the executive management and they are responsible for operational service (Aarons, Ehrhart, Farahnak, Sklar, & Horowitz, 2017). The direct oversee of patient care is under patient care mangers whereby rehabilitation services’ directors and nurse managers have employees under them who provide hand-on patient care. All these leaders are addressed using their title within the organization. The organization uses the cross as a symbol of healing to enable patients to have hope after visiting the facility.

Professional and Personal Support: The management recognizes the fact that the healthcare setting is currently evolving, thus it provides professional development to all nurses and doctors. This supported supplemental training for nurses and doctors promotes their value and ensures they remain relevant in their career field to offer quality services. The courses that the organization supports nurses and doctors depend on their clinical relevance and applicability.

Organizational Communication: The most preferred way of communication between the employees and management is email. Each employee gets an email in case there is an important communication either from the chief executive officer, departmental leaders, or any other source within the facility. The organization uses its staff lounge to communicate crucial information that concerns all stakeholders of the hospital.

Organizational Taboos: The current taboos in the organizational influence workers interpret the medical field. Male nurses and doctors do not attend to female patients, especially in maternity or delivery unit. Currently, there is no policy concerning such but male doctors have taken the issue as taboo. Other existing taboo within the organization emerges from the religious beliefs of healthcare practitioners and patients. For instance, female Muslims patients discourage male nurses or doctors from touching them.

Mission, Vision, and Goals

The organization’s mission, vision, and goals provide a roadmap toward the achievement of healthy, safe, and patient-based care and work setting within the healthcare facility. The culture and climate of the organization reflect these aspects and determines the efforts needed for their achievement. The vision of the facility forms the main hope for the future since it inspires, futuristic thought of the organization. The vision is the provision of unparalleled experience as the most trusted partner for healthcare. On the other hand, the mission statement inspires this hope and leads to health and well-being by offering the best care to all patients. The goals include:

· Utilizing both formal and informal communication skills with patients and families while illustrating respect and integrity

· Utilize clinical data to perform better diagnoses to provide quality work

· Be proficient to obtain clinical data by physical examination, patient interview, and precise