communities, and populations.
Nursing professionals do not only communicate with others within their organizations—often, they are also the first point of contact with patients. Thus, nursing professionals need superior communication skills to explain procedures and medication instructions, as well as to listen to what patients need to say.
By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria:
Competency 2: Describe the concepts, processes, and tools required to conduct comprehensive health assessments for individuals, families, communities, and populations.
Recommend evidence-based strategies to improve nurse-client/patient communication.
Explain how nurse-client/patient communication strategies consider individual demographics.
Competency 3: Explain the internal and external factors that can affect the health of individuals, families, communities, and populations.
Describe the types of communication that occur between nurses and clients/patients.
Explain the factors that influence the communication experience between nurses and clients/patients.
Explain how the client/patient communication experience can impact health care outcomes.
Prepare a 3–4-page report on nurse-patient communication in which you address types of communication, factors that influence the communication experience, and how the patient experience affects health outcomes. Recommend evidence-based strategies to improve nurse-patient communication and explain how the strategies consider patient demographics.
Assessment Instructions
Imagine that, in an effort to reduce the number of patient complaints about nursing staff, organizational leadership has asked your department to prepare some preliminary research on a number of different topics. Your topic is patient communication, such as the following:
The types of communication that take place between nurses and patients.
The factors that can influence both positive and negative experiences.
How the experience can impact health care outcomes.
Strategies that can improve the communication between nurses and patients.
